Minimum Price Guarantee conditions
This is the lowest rate you will find for this room type. Guaranteed.
Have you found the same room online at a cheaper rate? We will match the offer if:
- You have a pending reservation with Tralopia.com
(So do not cancel your room reservation yet!)
- Get in touch with our Customer Service after making your reservation.
- Your reservation can still be cancelled
(If your reservation can no longer be cancelled i.e. last-minute offers, non-refundable rates… we will accept your claim as long as you get in touch with us within a period of 24 hours after making the reservation.)
- The lowest price found can be booked over the internet and is still available at the moment in which we check the facts.
- The lowest price is for exactly the same type of room which you’ve booked with Tralopia.com
- * The same hotel
- * The same type of room
- * The same dates of check-in and check-out
- * Same booking conditions (including breakfast, non-refundable, etc.)
- If the offer does not fulfil any of these 5 terms, the reservation made will remain active, including cancellation conditions.
Sorry, but we cannot guarantee you the best price if...
- You make a reservation on a web site that does not show you which hotel it is until you have made your booking
- Or you book a room using either totally or partially:
- * Rates for partners
- * Rates for regular customers
- * Rates using a points program
- * Rates for any other type of program or promotion of the hotel you've booked