Minimum Price Guarantee conditions

This is the lowest rate you will find for this room type. Guaranteed.

Have you found the same room online at a cheaper rate? We will match the offer if:

  1. You have a pending reservation with Tralopia.com

    (So do not cancel your room reservation yet!)

  2. Get in touch with our Customer Service after making your reservation.
  3. Your reservation can still be cancelled

    (If your reservation can no longer be cancelled i.e. last-minute offers, non-refundable rates… we will accept your claim as long as you get in touch with us within a period of 24 hours after making the reservation.)

  4. The lowest price found can be booked over the internet and is still available at the moment in which we check the facts.
  5. The lowest price is for exactly the same type of room which you’ve booked with Tralopia.com

  • * The same hotel
  • * The same type of room
  • * The same dates of check-in and check-out
  • * Same booking conditions (including breakfast, non-refundable, etc.)
  • If the offer does not fulfil any of these 5 terms, the reservation made will remain active, including cancellation conditions.

Sorry, but we cannot guarantee you the best price if...

  1. You make a reservation on a web site that does not show you which hotel it is until you have made your booking
  2. Or you book a room using either totally or partially:
  • * Rates for partners
  • * Rates for regular customers
  • * Rates using a points program
  • * Rates for any other type of program or promotion of the hotel you've booked